Advanced Production Management standardizes the repair process and
eliminates the barriers to efficient production. Advanced management
strategies demonstrate the most efficient use of people, space and time
to increase profits, deliver vehicles faster and increase collision center
capacity. Participants learn the concept of selling the consumer first,
writing complete and accurate damage reports and obtaining all correct
parts before the vehicle is dispatched to the technician. Equally important
is developing a pre-repair management process, thus reducing work-in progress
and chaos in the production area. Further advanced concepts
explore the importance of segregating small repairs, measuring and
improving throughput, productivity, cycle times, quality and customer
satisfaction. A new production model includes strategies to streamline
scheduling, parts handling, sublet repairs and payment methods eliminating
inefficiencies.